Shipping policy
Kings Dr is committed to providing fast and reliable shipping services. Please review the information below regarding order processing, shipping methods, delivery times, and international shipments.
Contact Information
Kings Dr
3091 Brighton 5th Street
Brooklyn, NY 11235, USA
Phone: 347-781-3100
Email: info@kingsdr.com
Order Processing
- Orders are processed and dispatched on business days only (Monday–Friday), excluding public holidays.
- Orders placed on weekends or holidays will be processed on the next business day.
- Please allow 1–2 business days for order processing during peak periods, sales events, and holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Shipping Rates & Delivery Times
| Shipping Method | Cost (USD) | Estimated Delivery Time |
|---|---|---|
| US Standard Shipping | $9.99 or FREE on orders over $70 | 3–5 Business Days |
| International Shipping | $25.00 or $15.00 on orders over $70 | 3–5 Business Days |
Delivery times are estimates and may vary depending on carrier operations, weather conditions, and destination.
Shipping Carriers
We ship through trusted carriers, including:
- USPS
- UPS
- FedEx
- DHL
- Other regional carriers when applicable
Carrier selection is determined based on destination, package size, and service availability.
Express Shipping Weekend Delivery
Customers selecting US Express Shipping may receive their orders before the weekend when the following conditions are met:
Eligibility
- Orders must be placed and fully paid before 2:00 PM EST on Thursday.
- Orders must be shipped to eligible U.S. delivery locations.
Processing
- Orders received before the cutoff time will be processed the same business day.
- Orders placed after the Thursday cutoff may be processed on the next business day and may not qualify for weekend delivery.
Exclusions
- International orders are not eligible.
- Remote or rural delivery areas may experience longer transit times.
- Weather conditions, carrier delays, and unforeseen circumstances may affect delivery schedules.
Customer Responsibility
Customers are responsible for providing accurate shipping information. Kings Dr is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses. If a package is returned due to an incorrect address, original shipping charges are non-refundable.
International Shipping
We proudly ship to customers worldwide.
Please note:
- International orders may be subject to customs inspections, import duties, taxes, tariffs, and other government-imposed fees.
- These charges are determined by the destination country's customs authority and are the responsibility of the customer.
- Kings Dr does not collect, estimate, or prepay customs duties and taxes unless otherwise stated at checkout.
- We do not mark shipments as gifts or declare incorrect values on customs forms.
We recommend contacting your local customs office for information regarding any potential import charges before placing your order.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking updates to appear.
Customer Support
If you have any questions regarding your order, shipping status, or delivery, please contact us:
Email: info@kingsdr.com
Phone: 347-781-3100
Support Hours
- Monday – Thursday: 12:00 PM – 12:00 AM EST
- Friday: 1:00 PM – 6:00 PM EST
Policy Updates
Kings Dr reserves the right to update, modify, or discontinue any shipping rates, delivery services, or promotional shipping offers at any time without prior notice.
By placing an order with Kings Dr, you agree to the terms outlined in this Shipping Policy.